Accident Management

Looking after your drivers and your repair costs.

With industry statistics showing that over five hours per incident is spent managing the accident process, our Accident Management programme removes this burden from you and is designed to minimise driver and vehicle downtime, with the aim to get affected drivers back on the road in the quickest, most cost-effective manner.

Through a single point of contact we handle the complete incident, involving:

  • Full vehicle recovery and replacement service.
  • Management of the repair process through a nationwide network of approved repairers.
  • Liaison between recovery agents and claims management offices, through a dedicated claims team.
  • Vehicle valeting, preparation and a full audit post repair.
  • Monthly status reporting.

Our extensive experience in this area ensures:

  • Familiarity and seamless liaison with your specific insurers and brokers.
  • Minimisation of employee downtime.
  • Minimisation of costs, with a controlled assessment of all repair estimates, and the most appropriate allocation of repairer from the extensive network.
  • Effective rectification of any issues relating to repairs.
  • Full pursuit of insurance claims resulting in effective restitution of all direct damage costs along with all associated expenses.