Helpdesk & Driver Management
Taking care of you and your employees.
The seamless combination of the latest technology solutions and our highly trained, experience team of professionals ensures that the needs of your drivers are handled quickly, efficiently and effectively.
- Connect to your driver support team via phone, email or state of the art driver app, with driver requirements handled on a first fix and customer-first approach.
- Managed via a single platform.
- Core services are managed in-house by specialist teams.
- Performance managed by measurable internal and external SLAs.
- Focus on continuous improvement.
- Life long learning supported via ongoing internal and external training and personal development, including NVQs and Apprenticeships.
Helpdesk and driver management services include:
- Personalised driver line, one number, 24/7
- Dedicated fleet support team
- Vehicle ordering and delivery
- Starters/leavers/promotions
- Payroll, P46 and P11d
- Vehicle reallocation
- Supplier management
- Rental management
- Service booking and MOT
- Reporting
- Risk & compliance