Maintenance & Downtime Management
Controlling your costs and increasing productivity.
Winner of the Innovation in SMR Award at the Great British Fleet Awards 2023, celebrating our forward-thinking approach to service, maintenance, and repair.
Maintenance
Our aim is to maximise vehicle up-time, and minimise costs. Active management of each vehicle event means that we are on the case, every step of the way providing:
- A garage network tailored to your needs.
- A 24/7 incident response centre – real help available when it’s needed.
- Level of vehicle utilisation optimised– swiftly preparing vehicles for re-allocation to save you money.
- A downtime case management system covering all fleet operational areas.
With access to an approved network of over 7000 garages, ranging from main dealers to premier independents, all of your maintenance requirements are handled instantly and effectively with a minimum of hassle and at specially negotiated rates.
Our maintenance process is seamless and incorporates automatic chasing and reporting mechanisms, ensuring that your vehicles are off road for as short a time as possible and that your drivers are kept fully apprised of progress.
Downtime
We take complete control of all situations that involve downtime relating to any vehicles in your fleet, both in terms of managing costs and getting the vehicles back on the road as quickly and efficiently as possible.
Our process is streamlined, managed by a highly qualified and experienced team of technicians with all jobs logged on to our state of the art MOVE system, which provides full visibility of all actions taken, that are all time and date stamped, providing a clear audit trail.
How The Process Works
The entire booking and monitoring process is subject to real time reporting through MOVE, with a downtime management information summary provided to enable informed review and decision making.